Customer Services
We look forward to assist you with any of your shopping queries. Our Customer Service Team is here to help.
Our working hours are between 21:00 Monday to 6:00 Friday (EST time). We will respond to your email within 24 hours.
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Shipping
Thanks for shopping with KRKMart
We take pride in our products. Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition.
Average delivery time
- USA : The delivery time ranges from 1 to 3 weeks.
- Rest of the world : The delivery time ranges from 2 to 7 weeks.
Order Processing
Orders placed by Noon EST are normally processed and shipped within approximately three (3) to four (4) business days from the date the order was placed.
**Please be aware that any orders placed on or immediately following a release date or during a sale, your item(s) will be delayed and may require up to 48 hours of additional processing time.
Pricing Policy
KRKMart reserves the right to change prices at any time. Purchase prices are final at the date of purchase.
Cancellation Policy
We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be cancelled or modified in any way. The standard Returns applies to all orders.